![]() ![]() If you haven’t updated your browser in a while, doing so may fix the errors concerning app playback. This ensures that both the app and browser are compatible. The HBO Max app will often update its software whenever a new version of a browser is released. This can be easily solved by restarting your laptop. The playback error might be caused by a simple glitch. If you’re watching HBO Max on a laptop and it fails to play properly, there are a few quick solutions to try to fix the problem: Restarting the Computer Check the list under the section regarding HBO Max not playing on TV to see if it applies to your problems. Many of the errors that can be experienced on TV can also happen when using Roku. If you haven’t used Roku for a while, or haven’t updated to the newest version then update your software, here’s how it’s done: Roku requires constant updates to ensure all programs are working properly. Here are the most common solutions when HBO Max isn’t playing on Roku: Restart the ApplicationĮither the HBO Max app or Roku itself can be experiencing a glitch. As such, it may experience a few hiccups during use. HBO Max is a recent addition to the Roku lineup. You may need to reset HBO Max for it to properly detect your location. Check to see if you have your VPN currently turned on. If you’re using a VPN, HBO Max might be detecting your location improperly, thus giving you either an Error Code 100 or Error Code 420. The HBO Max app is region-locked, and some countries may have limited services as compared to others. ![]() This will show all devices that are currently streaming HBO Max on your network.To check if there are too many people connected to the account at once, do the following: If you have multiple devices streaming HBO Max on your local network, you might be beyond the device limit for your account. Once the cache is emptied or the app is reinstalled, try to open HBO Max again. You’ll need to uninstall the HBO Max app then redownload it from the Apple App Store. ![]() If you can’t see the app, tap on “See all apps” or type in HBO Max in the search bar.įor iOS users, there’s no way to manually clear the cache.
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